Efteling, the fairytale theme park in the south of Holland has now re-opened its doors to the public again. A step-by-step approach to this reopening has been created in close consultation with the official regional authorities along with handy video support in all languages to show key points to make visitors stays go smoothly.
The initial reopening period has included a number of test days in which the volume of visitors was gently expanded to ensure that employees can get used to the new working methods, which are continuously evaluated and improved to keep both employees and guests safe. Ahead of it’s reopening, Efteling has introduced a range of initiatives to ensure guests are always safe. These include measures from a protocol that has been drawn up by industry association Club van Elf and the Dutch Association of Zoos. By following these safety measures, Efteling hopes to welcome international guests once travel restrictions have been lifted in their respective countries.
CEO Fons Jurgens explains: “In the World of Efteling, we have always made sure that our guests can enjoy the park safely. That is no different now. What is different is exactly what that safety entails. We know better than anyone how guests move in our park and how we can spread groups and we are using this knowledge to ensure guests can always keep a safe distance. Fortunately, we have plenty of space because our park is approximately the size of 140 football fields. We also allow a limited number of guests to pre-book their visit. This way we can guarantee that everyone has the space for their day out.”
Efteling is introducing new safety measures to provide guests with safe social distancing, hygiene stations and clear information to ensure we adhere to the guidelines of the RIVM (The Netherlands’ National Institute for Public Health and the Environment). Efteling is placing central disinfection points and cleaning contact points, such as brackets and door handles regularly. If necessary, employees use personal protective equipment. Through clear information on signs, screens and markings on the ground, guests will know how to keep sufficient distance from each other. The employees, who are continuously trained and accustomed to keep guests safe during their day are on hand to help with this. The park is communicating all information on the website in preparation for the park visit. With all these measures, a day out to Efteling is now just as safe as before.